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Our Commitment
Bandoun Online is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should have access to authentic Korean skincare and our educational content.
🎈 Our Mission
Just as we help you see yourself with wonder through K-beauty, we want everyone — regardless of ability — to experience our website with ease and dignity.
We continually improve the user experience and apply relevant accessibility standards.
We recognize that accessibility is an ongoing effort, and we are dedicated to:
- Regular testing and monitoring of our website
- Implementing user feedback and suggestions
- Training our team on accessibility best practices
- Updating our website to meet evolving standards
- Making Korean skincare information accessible to all
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Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards issued by the World Wide Web Consortium (W3C).
📋 WCAG 2.1 Level AA
This standard helps make web content more accessible for people with disabilities, including:
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Visual disabilities (blindness, low vision, color blindness)
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Hearing disabilities (deafness, hearing loss)
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Motor disabilities (limited dexterity, mobility impairments)
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Cognitive disabilities (learning disabilities, attention disorders)
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Neurological disabilities (seizure disorders, vestibular disorders)
Our Accessibility Features
We have implemented the following features to improve accessibility:
- Semantic HTML markup for proper content structure
- Alternative text for images and product photos
- Proper heading hierarchy (H1, H2, H3, etc.)
- Sufficient color contrast ratios
- Clear focus indicators for keyboard navigation
- Descriptive link text
- ARIA labels where appropriate
- Responsive design for various screen sizes
- Skip navigation links
🔄 Continuous Improvement:
While we strive to meet Level AA standards, we acknowledge that some areas may still need improvement. We are actively working to address any gaps.
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Compatibility & Assistive Technologies
Our website is designed to be compatible with a wide range of assistive technologies and browser features:
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Screen Readers
Compatible with JAWS, NVDA, VoiceOver, and other screen reading software
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Browser Zoom
Supports text-size adjustments and browser zoom up to 200%
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Keyboard Navigation
Full keyboard navigation support without requiring a mouse
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High Contrast
Compatible with high contrast mode and custom color schemes
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Voice Control
Works with voice recognition software like Dragon NaturallySpeaking
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Mobile Devices
Optimized for mobile accessibility features on iOS and Android
Tested Browsers & Platforms
Our website has been tested with:
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Desktop: Chrome, Firefox, Safari, Edge (latest versions)
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Mobile: Safari on iOS, Chrome on Android
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Screen Readers: JAWS (Windows), NVDA (Windows), VoiceOver (macOS, iOS)
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Keyboard Navigation: Tab, Shift+Tab, Enter, Arrow keys
Known Limitations
Despite our best efforts, there may be some limitations to the accessibility of our website:
🔧 Areas We're Working On:
- Some third-party content (e.g., embedded videos) may have limited accessibility
- Older product images may lack comprehensive alternative text
- Some PDF documents may need to be reformatted for screen readers
- Certain interactive features are being optimized for better keyboard access
We are actively working to improve these areas and welcome your feedback to help us prioritize our efforts.
We Welcome Your Feedback! 💬
Your feedback helps us improve accessibility for everyone.
If you encounter any accessibility barriers on our website, please let us know:
How to Contact Us:
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Email: support@bandoun.com
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Subject Line: "Accessibility Feedback"
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Include: Description of the issue, page URL, and your assistive technology (if applicable)
We aim to respond to all accessibility inquiries within 3-5 business days.
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Ongoing Improvements
Bandoun Online is committed to ongoing improvements to make our website more accessible and user-friendly for everyone.
Our Accessibility Roadmap
- Quarterly accessibility audits with third-party experts
- Regular user testing with people who use assistive technologies
- Continuous training for our content and development teams
- Implementation of user feedback and suggestions
- Monitoring of evolving accessibility standards and best practices
🎈 Our Promise
We believe that K-beauty should be accessible to everyone. Just as we're transparent about our authentic Korean skincare products, we're transparent about our accessibility journey.
Thank you for helping us create a more inclusive digital experience!
Additional Resources
For more information about web accessibility:
📚 Accessibility Tips:
If you're having trouble accessing any content on our site, try adjusting your browser settings for text size, contrast, or enabling your device's accessibility features.
